About Cache and Cookies
In order to sign into MyCoyote, you will need to set your
browser to accept cookies.
How to ensure that your system is set up to accept cookies?
To enable your browser to accept cookies in Internet Explorer 5.5:
- Click on Tools, then Internet Options
- Click on the Security tab
- Set your security settings to "Medium" or below
- Click "OK"
To enable your browser to accept cookies in Internet Explorer:
- Click on Tools, then Internet Options
- Click on the Privacy tab
- Set your privacy settings to the default level using the "Default" button
- Click "OK"
To enable your browser to accept cookies in Netscape Navigator:
- Click on Edit, then Preferences
- Click on the Advanced settings option
- Set your cookie settings to accept all cookies
- Click "OK"
Cookie Error
If you are seeing cookie errors and you have ensured that your browser
is set to accept cookies:
- Please be sure that your browser is up to date and that you are using
a browser which has been tested with MyCoyote. You can check the system
requirements by clicking here.
- Depending on how you connect to the Internet, you may be behind a
firewall, a proxy server, or a web caching system which could interfere
with how cookies are set. You may need to contact your Internet service
provider or the system administrator of your department to find out
if they are running one or more of the above, and if there is a way
around it.
- Please make sure that your system clock in your computer is set to
the current date and time as this can cause problems with setting the
cookie correctly.
Clearing Cache and Deleting Cookies
Clearing your browser cache or deleting your cookies is sometimes needed in
order to ensure all CMS functionality is working properly. When pages are
accessed on a regular basis, it is recommended that you clear your cache weekly
so you are always viewing the latest version of the page. Though deleting
your cookies should be done sparingly, at times it is necessary. Most often
it is needed after a new release of the database or when a new version of
the home page is made available.
PC Cache and Cookies - Internet Explorer (recommended browser):
- Clearing Cache (to clear temporary internet files stored
on your hard drive)
- Navigate to Tools-Internet Options
- Click on the Delete Files button
- Check the box to Delete all offline content
- Click "OK"
- When the process is finished, click "OK" to close
- Deleting Cookies (to delete web site information some
sites store when you visit them)
- Navigate to Tools-Internet Options
- Click on the Delete Cookies button
- Click "OK" when the confirmation window appears
- When the process is finished, click OK to close
PC Cache and Cookies - Netscape Navigator (for non-portal
login only):
- Clearing Cache (to clear temporary internet files stored
on your hard drive)
- Navigate to Edit-Preferences
- In the Category window, expand the Advanced tab by clicking on the
arrow to the left
- Under Cache, click Clear Memory Cache
- Under Cache, click Clear Disk Cache
- Close the Category window
- Deleting Cookies (to delete web site information some
sites store when you visit them)
- Navigate to Tools-Internet Options
- Click on the Delete Cookies button
- Click "OK" when the confirmation window appears
- When the process is finished, click "OK" to close
Mac Cache and Cookies - Internet Explorer (version 5 is recommend
browser):
- Clearing Cache (to clear temporary internet files stored
on your hard drive)
Navigate as follows:
- Preferences
- Web Browser
- Advanced
- Cache
- Empty Now
- Deleting Cookies (to delete web site information some
sites store when you visit them)
Navigate as follows:
- Preferences
- Receiving Files
- Cookies
- Delete Cookies
Mac Cache and Cookies - Netscape Navigator (not to be used
with MyCoyote portal, only non-portal login):
- Clearing Cache (to clear temporary internet files stored
on your hard drive)
Navigate as follows:
- Preferences
- Advanced
- Cache
- Clear Cache
- Deleting Cookies (to delete web site information some
sites store when you visit them)
Navigate as follows:
- Preferences
- Privacy and Security
- Cookies
- Manage Stored Cookies
- Remove Cookies (select all)
Last modified
Tuesday, 08-July-2008 02:26:00 PM
